What Stamford Homeowners Say About Top Hat Chimney
Reviews aren’t decoration. They’re the record of what actually happened when the truck pulled up and the ladders came out. In Stamford, where houses range from 1920s colonials in Glenbrook to newer builds in North Stamford, a chimney sweep has to read the house before he touches anything. Wendell Pike has been doing exactly that since 1999. What follows is what people on your street have said after the job was done, the camera report was reviewed, and the invoice matched the phone quote.
Recent Reviews
“We bought a 1930s house in Springdale and had no idea when the chimney was last touched. Wendell found a cracked flue tile about halfway up, showed me the camera footage on his tablet, and walked me through why it mattered for carbon monoxide. He didn’t push a full rebuild. He sealed it with HeatShield and told me to sweep it annually and check again in two years. The price we agreed to on the phone is exactly what I paid.”
Steve N., Springdale, Stamford
“Third-degree creosote glaze in our fireplace. A chimney company a year earlier had brushed it and called it done. Wendell’s crew showed me the difference on camera: a hard, shiny layer you don’t remove with a brush. They used a rotary system, then a resurfacing product, and the draft improved noticeably that same week. I don’t burn pine anymore, thanks to that conversation.”
Anika S., Westover, Stamford
“I called at 9:30 on a Sunday night because I smelled smoke in the house after a fire earlier that evening. A live person answered on the second ring. Wendell got here Monday morning, found a bird’s nest that had collapsed into the flue, removed it, brushed the chimney, and installed a proper cap. The woman on the phone quoted me a range before anyone came out. The invoice was inside that range.”
Nia I., Cove, Stamford
“The crown on our chimney had more cracks than a dry riverbed. Top Hat rebuilt it with a proper overhang and sealed everything to keep water out of the brick. Wendell and his crew kept the jobsite spotless, which my husband noticed more than I did. They also fixed a rusted-out damper plate from Famco while they were up there, and that part came with a $40 discount because the repair was over $200.”
Yolanda B., Mid-Ridges, Stamford
“This is the second house we’ve had Top Hat sweep, the first being a townhouse in Harbor Point. What earns the repeat business: the video proof. Every single time, before I spend a dime on anything beyond a standard cleaning, I see exactly what the sweep sees. On this house, it was a corroded chimney cap that was letting rain onto the flue. Replaced it with a stainless unit. Done same day.”
Steve N., Harbor Point, Stamford
“I wanted a written second opinion on a quote from another local company that had recommended a full liner rebuild. Wendell came out, inspected the liner with a camera, and told me it was a $400 repair, not a $4,000 rebuild. He showed me the footage and explained the difference between minor spalling and an actual failure. He will get the repair work, and every sweep after that.”
Anika S., North Stamford
Why Customers Trust Us
Every review above touches the same few things, because those are the things we refuse to budge on. The camera goes in before any recommendation is made. The price you get on the phone is the price on the invoice. If something isn’t right within 90 days, one call brings Wendell back to make it right, in writing, stamped on every job. We’re the same local company that’s been working Stamford chimneys since 1999, with a published address and license, and Wendell’s name is on the truck that shows up. We don’t dispatch to a call center. We don’t rotate in a franchise tech from two counties over. We show up in uniform, background-checked, and we talk to you like a neighbor because we probably are one. The flue doesn’t care how the fire looks. It cares how it breathes. If you want that verified on camera in your own home, call (475) 242-5865. A live person will answer. It might be Wendell.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Stamford, CT since 1999.